3. Managing Your LX Account

How To Change PIK

Regularly change your PIK to ensure the security of your account.

Using Your Mobile Phone.

Command:
LX CHGPIK <ID Number> <Current PIK> <New PIK>

Example:
LX CHGPIK 5265585 656885 143445

Send the command to your assigned Gateway

Using the Internet

Log-in to your account at http://www.loadxtreme.ph
On the left-side of the page, locate and click Change PIK
Please note that PIK should be numeric. You can only use 0-9 as characters and should not be more than 6 digits long.
Key-in your current PIK in the CURRENT PIK field
Key-in your new PIK in the NEW PIK and CONFIRM PIK field
Click the Update button

LoadWallet Balance Inquiry

LoadWallet balance is always indicated in the system replies.
Use this keyword when you have to know your current balance.

Using Your Mobile Phone.

Command:
LX BAL <ID Number> <PIK>

Example:
LX BAL 5265585 656885

Send the command to your assigned Gateway

Using the Internet

Log-in to your account at http://www.loadxtreme.ph
On the left-side of the page, clicking on any views under the Transaction Tools will display your current balance.

How To Change Registered Mobile Phone Number

When you change cellphone number, it is important to update the registered cellphone number information you used with LX to receive important updates and announcements.

Using Your Mobile Phone.

Command:
LX NEWCEL <ID Number> <PIK> <New Cellphone Number>

Example:
LX NEWCEL 5265585 656885 09275236526

Send the command to your assigned Gateway

Using the Internet

Log-in to your account at http://www.mylx.biz
On the left-side of the page, locate and click Manage Profile under My Account
Click the Edit Profile button
Key-in your new phone number in the Cell number field. It must be in this format: 09XXXXXXXXX
Click the Update button

How To Change Address Information

When supplied, this information becomes very useful when validating identity. Please provide this information for your security.

Using Your Mobile Phone

Command:
LX CHGADDR <ID Number> <PIK> <New Address >

Example:
LX CHGADDR 5265585 656885 25A Bagong Ligo, Pasay City

Send the command to your assigned Gateway

Using the Internet